cancellation policy.
No upfront payment required. 100% pay on-site after your experience, with flexible courtesy cancellation.
zero deposit. total trust.
At Marragafay, we never charge advance deposits or require credit card prepayments online. You pay on-site only after you have fully enjoyed your desert experience. All we ask in return is simple courtesy: if your plans change or you decide not to proceed with an activity, please notify us as early as possible so we can release our private drivers, guides, and desert camps.
Concierge Desk
Need to cancel, change your pickup time, or switch activities? Send us a quick WhatsApp message.
Chat on WhatsApp ↗No Advance Payment or Deposit
Your reservation is fully confirmed without any credit card prepayment or advance deposit. Payment is made directly on-site (in cash or by card) after your desert activity, dinner, or tour has concluded.
Simple Courtesy Notification
If you change your mind, want to cancel, or decide not to participate in an activity, there are never any fees or penalties. We simply ask that you message or call our concierge team as soon as possible so we can adjust our schedule and cancel your private vehicle dispatch.
Free Flexible Rescheduling
Feel free to adjust your departure time, add or remove guests, or switch to another day. Just message us on WhatsApp (+212 672-531624), and we will update your booking instantly with zero hassle.
Weather Protection Policy
Desert experiences depend on outdoor conditions. If severe wind, rain, or heat makes an activity uncomfortable or unsafe, we will happily reschedule to another date or cancel your booking with zero obligation.